Support & Customer Care Overview | JPstream Internet Services in Japan

Support Overview

One of the greatest benefits of hosting with JPstream is the fact that support is our #1 priority. There is ONE reason that over 65% of our clients are REFERRED by a current JPstream client - Our support is simply better. Our friendly Customer Care team is comprised of highly-skilled and knowledgeable individuals who share the common role of network engineer and support representative. They have the skills, experience and expertise to be able to provide service above and beyond that expected by any of our clients.

Personal Customer Care
Find out why customers love JPstream! Learn how we've implemented new customer service practices which result in unmatched customer service!

Customer Executive Center
You will find hosting documentation, interactive video tutorials, guides and more! Everything you need to know regarding your web hosting service is right here!

Help Desk (Open/Track Tickets)
If you need help here's the place to do it! Send us a support ticket and get help immediately! Our staff is standing by to assist you, 24 hrs per day, 7 days per week.

Service Forms
Use these forms to upgrade/downgrade accounts, order SSL certificates, park or point domain names, add DNS nameservers, cancel accounts, update credit card details and more.

KBase/FAQs
If you've got a question, you may want to see our massive knowledge base and frequently asked questions page for an answer!

Network Status & Announcements
View the status of our network and servers. If you're having problems accessing your site, checking mail or using various services it's a good idea to check this page.

Customer Account Login
Use the above link to access your control panel, webmail, web host manager (resellers), and billing module.

Shared Hosting

Virtual Servers

Dedicated Servers

Housing Co-Location

Premium Services

Bargain Promotion

Support Overview

Support Services

Services Agreement

Legal Policies

Support Navigation