24x7 Advanced Monitoring Services

Advanced Monitoring Services

Monitor and report on the availability and responsiveness of your websites, web applications, mail servers and DNS servers as experienced from different parts of the world.

Multiple monitoring servers around the world run protocol based tests on your website at specific intervals (every 2, 5, 15, 30 or 60 minutes) 24 hours per day, 7 days per week, 365 days per year to ensure that your customers and users can reach your website. If more than one location detects a connection failure, an email or SMS alert is sent to you.

Our software tracks these failures and logs detailed reports of the uptime/downtime of your website each month. These reports are available to you to browse via an account control panel.

Like all other services, ordering configuration and reporting is available through the website and portal.

We offers 4 types of accounts - ValueWeb, Webmaster, Professional & Enterprise. You may upgrade or downgrade to any of these accounts at any time. With our flexible pricing policy, we ensure that you pay only for what you use.

ValueWeb

The plan for the value Web. Includes 1 monitors from up to 25+ different geographical locations worldwide, and a functional test (script) to verify transactions on your site every 30 minutes. Also included: 1 monthly vulnerability scan to keep your site safe. ¥3500/Mo

Webmaster

Have more than one site to monitor? Mail, DNS, or other servers? Or want to test more aspects of your site in a cost-effective way? Then the Webmaster plan is for you. Includes 4 monitors, 2 functional tests, and 4 monthly vulnerability scans. ¥9890/Mo

Professional

For companies with multiple sites where just uptime is not enough. 4 functional tests (scripts) to verify transactions and clickpaths every 5 or 15 minutes, 31 monitors and extensive reporting options. Includes 300 SMS alerts and 20 monthly vulnerability scans. ¥49800/Mo

Enterprise

Our most extensive plan with all features and options. For service providers with many servers or customers. A total of 80 monitors from up to 25+ different geographical locations worldwide. 100 monthly vulnerability scans, 500 SMS alerts and 25 reports. ¥149800/Mo

Value Web Monitoring Features - Price: ¥ 3500/month

The plan for the value Web. Includes 1 monitors from up to 25+ different geographical locations worldwide, and a functional test (script) to verify transactions on your site every 30 minutes. Also included: 1 monthly vulnerability scan to keep your site safe.
  • Includes 1 monitor(s) with a 5-minute check interval:
    http: Checks the HTTP protocol, which is used for non-secured web sites.
    https: Checks the HTTPS protocol, used on SSL-secured web sites.
    ping: Sends PINGs (ICMP 'echo request' packets) and checks packet loss.
    scp: Checks the SCP protocol, used in file transfers over SSH
    sftp: Checks the FTP protocol, used in file transfers over SSH
    smtp: Checks the SMTP protocol, which is used for (outgoing) email transmission
  • Includes 1 advanced (script, real browser) monitor(s) with a 30-minute check interval.
    Allows multi-step web (functional) application monitoring.
  • Alerts by e-mail or SMS (40 per month included)
  • Custom Reports: 3
    PDF reports can be adjusted entirely to the requirements of the recipient and will be sent automatically to your contacts on a daily, weekly, monthly or quarterly basis. Ideal for management reports, SLA overviews, etc.
  • Contacts: 10
    Contacts are used to define the recipients for your alerts. Each contact can be set up as an email address, mobile phone, pager, IM contact, Twitter channel, etc.
  • Store log files for: 180 days
  • Vulnerability Scans (up to 1 per month)
  • Monitoring stations: up to 25+
  • Public Status (Health) Pages
  • Root Cause Analysis

Webmaster Monitoring Features - Price: ¥ 9890/month

Have more than one site to monitor? Mail, DNS, or other servers? Or want to test more aspects of your site in a cost-effective way? Then the Webmaster plan is for you. Includes 4 monitors, 2 functional tests, and 4 monthly vulnerability scans.
  • Includes 4 monitor(s) with a 5-minute check interval.
    connect: Performs a TCP connect to a server. Useful for testing non-supported protocols.
    dns: Checks DNS servers for correct resolving of host names.
    domain: Checks DNS servers for consistent and correct behaviour for a specific domain.
    ftp: Checks the FTP protocol, used in file transfers.
    ftps: Checks the FTP protocol, used in file transfers from SSL-secured FTP servers
    http: Checks the HTTP protocol, which is used for non-secured web sites.
    https: Checks the HTTPS protocol, used on SSL-secured web sites.
    imap: Checks the IMAP protocol, which is used for email retrieval
    ldap: Checks the LDAP protocol, which is used to access remote directory services.
    ping: Sends PINGs (ICMP 'echo request' packets) and checks packet loss.
    plugin: Used for monitoring servers behind a firewall.
    pop3: Checks the POP3 protocol, which is used for email retrieval
    scp: Checks the SCP protocol, used in file transfers over SSH
    sftp: Checks the FTP protocol, used in file transfers over SSH
    sip: Checks the SIP protocol, which is used for VoIP, Instant Messaging, presence applications, etc.
    smtp: Checks the SMTP protocol, which is used for (outgoing) email transmission
    telnet: Checks the TELNET (remote login) protocol.
  • Includes 1 advanced (script, real browser) monitor(s) with a 15-minute check interval.
    Allows multi-step web (functional) application monitoring
  • Includes 1 advanced (script, real browser) monitor(s) with a 30-minute check interval.
    Allows multi-step web (functional) application monitoring
  • Alerts by e-mail or SMS (60 per month included)
  • Custom Reports: 6
    PDF reports can be adjusted entirely to the requirements of the recipient and will be sent automatically to your contacts on a daily, weekly, monthly or quarterly basis. Ideal for management reports, SLA overviews, etc.
  • Contacts: 10
    Contacts are used to define the recipients for your alerts. Each contact can be set up as an email address, mobile phone, pager, IM contact, Twitter channel, etc.
  • Store log files for: 180 days
  • Vulnerability Scans (up to 4 per month)
  • Monitoring stations: up to 25+
  • Public Status (Health) Pages
  • Root Cause Analysis

Professional Monitoring Features - Price: ¥ 49800/month

For companies with multiple sites where just uptime is not enough. 4 functional tests (scripts) to verify transactions and clickpaths every 5 or 15 minutes, 31 monitors and extensive reporting options. Includes 300 SMS alerts and 20 monthly vulnerability scans.
  • Includes 30 monitor(s) with a 5-minute check interval.
    connect: Performs a TCP connect to a server. Useful for testing non-supported protocols.
    dns: Checks DNS servers for correct resolving of host names.
    domain: Checks DNS servers for consistent and correct behaviour for a specific domain.
    ftp: Checks the FTP protocol, used in file transfers.
    ftps: Checks the FTP protocol, used in file transfers from SSL-secured FTP servers
    http: Checks the HTTP protocol, which is used for non-secured web sites.
    https: Checks the HTTPS protocol, used on SSL-secured web sites.
    imap: Checks the IMAP protocol, which is used for email retrieval
    ldap: Checks the LDAP protocol, which is used to access remote directory services.
    ping: Sends PINGs (ICMP 'echo request' packets) and checks packet loss.
    plugin: Used for monitoring servers behind a firewall.
    pop3: Checks the POP3 protocol, which is used for email retrieval
    scp: Checks the SCP protocol, used in file transfers over SSH
    sftp: Checks the FTP protocol, used in file transfers over SSH
    sip: Checks the SIP protocol, which is used for VoIP, Instant Messaging, presence applications, etc.
    smtp: Checks the SMTP protocol, which is used for (outgoing) email transmission
    telnet: Checks the TELNET (remote login) protocol.
  • Includes 1 monitor(s) with a 1-minute check interval.
    connect: Performs a TCP connect to a server. Useful for testing non-supported protocols.
    dns: Checks DNS servers for correct resolving of host names.
    domain: Checks DNS servers for consistent and correct behaviour for a specific domain.
    ftp: Checks the FTP protocol, used in file transfers.
    ftps: Checks the FTP protocol, used in file transfers from SSL-secured FTP servers
    http: Checks the HTTP protocol, which is used for non-secured web sites.
    https: Checks the HTTPS protocol, used on SSL-secured web sites.
    imap: Checks the IMAP protocol, which is used for email retrieval
    ldap: Checks the LDAP protocol, which is used to access remote directory services.
    ping: Sends PINGs (ICMP 'echo request' packets) and checks packet loss.
    plugin: Used for monitoring servers behind a firewall.
    pop3: Checks the POP3 protocol, which is used for email retrieval
    scp: Checks the SCP protocol, used in file transfers over SSH
    sftp: Checks the FTP protocol, used in file transfers over SSH
    sip: Checks the SIP protocol, which is used for VoIP, Instant Messaging, presence applications, etc.
    smtp: Checks the SMTP protocol, which is used for (outgoing) email transmission
    telnet: Checks the TELNET (remote login) protocol.
  • Includes 2 advanced (script, real browser) monitor(s) with a 5-minute check interval.
    Allows multi-step web (functional) application monitoring.
  • Includes 2 advanced (script, real browser) monitor(s) with a 15-minute check interval.
    Allows multi-step web (functional) application monitoring.
  • Alerts by e-mail or SMS (300 per month included)
  • Custom Reports: 10
    PDF reports can be adjusted entirely to the requirements of the recipient and will be sent automatically to your contacts on a daily, weekly, monthly or quarterly basis. Ideal for management reports, SLA overviews, etc.
  • Contacts: 20
    Contacts are used to define the recipients for your alerts. Each contact can be set up as an email address, mobile phone, pager, IM contact, Twitter channel, etc.
  • Store log files for: 365 days
  • Vulnerability Scans (up to 20 per month)
  • Monitoring stations: up to 25+
  • Public Status (Health) Pages
  • Root Cause Analysis

Enterprise Monitoring Features - Price: ¥ 149800/month

Our most extensive plan with all features and options. For service providers with many servers or customers. A total of 80 monitors from all 64 locations. Monitors websites, but also mail servers, DNS, FTP, and 12 additional protocols, 20 functional tests (scripts) to verify transactions and clickpaths every 5 or 15 minutes, 100 monthly vulnerability scans, 500 SMS alerts and 25 reports.
  • Includes 75 monitor(s) with a 5-minute check interval.
    connect: Performs a TCP connect to a server. Useful for testing non-supported protocols.
    dns: Checks DNS servers for correct resolving of host names.
    domain: Checks DNS servers for consistent and correct behaviour for a specific domain.
    ftp: Checks the FTP protocol, used in file transfers.
    ftps: Checks the FTP protocol, used in file transfers from SSL-secured FTP servers
    http: Checks the HTTP protocol, which is used for non-secured web sites.
    https: Checks the HTTPS protocol, used on SSL-secured web sites.
    imap: Checks the IMAP protocol, which is used for email retrieval
    ldap: Checks the LDAP protocol, which is used to access remote directory services.
    ping: Sends PINGs (ICMP 'echo request' packets) and checks packet loss.
    plugin: Used for monitoring servers behind a firewall.
    pop3: Checks the POP3 protocol, which is used for email retrieval
    scp: Checks the SCP protocol, used in file transfers over SSH
    sftp: Checks the FTP protocol, used in file transfers over SSH
    sip: Checks the SIP protocol, which is used for VoIP, Instant Messaging, presence applications, etc.
    smtp: Checks the SMTP protocol, which is used for (outgoing) email transmission
    telnet: Checks the TELNET (remote login) protocol.
  • Includes 5 monitor(s) with a 1-minute check interval.
    connect: Performs a TCP connect to a server. Useful for testing non-supported protocols.
    dns: Checks DNS servers for correct resolving of host names.
    domain: Checks DNS servers for consistent and correct behaviour for a specific domain.
    ftp: Checks the FTP protocol, used in file transfers.
    ftps: Checks the FTP protocol, used in file transfers from SSL-secured FTP servers
    http: Checks the HTTP protocol, which is used for non-secured web sites.
    https: Checks the HTTPS protocol, used on SSL-secured web sites.
    imap: Checks the IMAP protocol, which is used for email retrieval
    ldap: Checks the LDAP protocol, which is used to access remote directory services.
    ping: Sends PINGs (ICMP 'echo request' packets) and checks packet loss.
    plugin: Used for monitoring servers behind a firewall.
    pop3: Checks the POP3 protocol, which is used for email retrieval
    scp: Checks the SCP protocol, used in file transfers over SSH
    sftp: Checks the FTP protocol, used in file transfers over SSH
    sip: Checks the SIP protocol, which is used for VoIP, Instant Messaging, presence applications, etc.
    smtp: Checks the SMTP protocol, which is used for (outgoing) email transmission
    telnet: Checks the TELNET (remote login) protocol.
  • Includes 10 advanced (script, real browser) monitor(s) with a 5-minute check interval.
    Allows multi-step web (functional) application monitoring.
  • Includes 10 advanced (script, real browser) monitor(s) with a 15-minute check interval.
    Allows multi-step web (functional) application monitoring.
  • Alerts by e-mail or SMS (500 per month included)
  • Custom Reports: 10
    PDF reports can be adjusted entirely to the requirements of the recipient and will be sent automatically to your contacts on a daily, weekly, monthly or quarterly basis. Ideal for management reports, SLA overviews, etc.
  • Contacts: 30
    Contacts are used to define the recipients for your alerts. Each contact can be set up as an email address, mobile phone, pager, IM contact, Twitter channel, etc.
  • Store log files for: 365 days
  • Vulnerability Scans (up to 100 per month)
  • Monitoring stations: up to 25+
  • Public Status (Health) Pages
  • Root Cause Analysis
Our Advanced Server Monitoring services provides the essentials for 24x7 server and service monitoring and includes rapid response with customized escalation procedures. In the event a server goes down, this advanced service ensures that someone is waiting and ready to get the server back online immediately.